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Nikon Advisory - More faulty CCD Sensors


Nikon have also announced problems with some of their CCD sensor cameras at Nikon Europe's website:

'It has come to our attention that electronic components related to imaging in some COOLPIX cameras may, on rare occasions, fail. Should you experience this problem with your COOLPIX SQ, COOLPIX 3100 or COOLPIX 5700 camera, Nikon will replace the associated components free of charge even if the camera’s warranty has already expired. We sincerely apologize for any inconvenience you may have suffered because of this problem. To check if your camera has failed due this reason, please read the symptom description, below.

How can I identify if my camera is faulty?
Images displayed on the monitor, in both shooting preview and post-recording playback exhibit one of the following:
- Images exhibit a strong colour tint.
- Images are totally black.
- Images appear corrupted.
- Images contain vertical lines or bands.
- Images contain horizontal lines or bands.

My camera is faulty, where should I send it for repair?
Please contact your nearest Nikon Service Centre.

My camera is not faulty but I would like to contact Nikon regarding this matter
You must be registered for Nikon support. Make sure that all your personal details are registered in full and are up to date, you must also register your camera and serial number.
1. Register for Nikon Support.
If you are not registered for Nikon Support, click here to create a new account. If you already have an account, check that your personal details are up to date and that you have registered your product and serial number. To do this, login and click the 'My Account' tab, then click the 'Profile' sub-button. When finished, click the 'Save' button at the bottom of the page.
2. Submit your Question
Click the 'Ask a Question' tab near the top of the page and fill in the required fields. When you have finished, click the 'Submit Question Button' and then you will be asked to click the 'Finish Submitting Question' button on the last page. You will then be issued an onscreen incident number and we will endeavour to answer your question by email as soon as possible.'

Found via PhotographyBLOG







Posted by Darren in our News category on October 13, 2005

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